DiamondPrestiges – Terms and Conditions

Welcome to DiamondPrestiges. These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing or using our website, placing an order, or engaging with our services, you agree to be bound by these terms. If you do not agree to these terms, please do not use our website or services.

Last Updated: November 19, 2024

1. Acceptance of Terms

By using this website or making a purchase, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services. We reserve the right to modify or update these terms at any time. Changes will be effective upon posting to the website. We recommend reviewing this page periodically for any updates.

2. Account Registration and Security

To use certain features of our website, such as placing an order, creating an account, or saving your preferences, you may be required to register and create an account. You agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Maintain the confidentiality of your account information, including your username and password.
  • Notify us immediately of any unauthorized use of your account or security breaches.

You are solely responsible for all activities that occur under your account, whether or not authorized by you.

3. Product Information and Availability

We strive to provide accurate product descriptions, images, and availability details. However, due to the nature of online shopping, we cannot guarantee the accuracy of product information or the availability of products. We reserve the right to correct any errors in pricing, descriptions, or availability at any time, including after an order has been placed. If we are unable to fulfill your order due to a pricing error or out-of-stock item, we will notify you promptly and offer an alternative.

4. Order Acceptance and Payment

When you place an order through our website, you are making an offer to purchase the selected products. We reserve the right to accept or reject your order at our discretion.

  • Payment Methods: We accept various payment methods, including:

    • Credit cards (Visa, MasterCard, American Express)
    • PayPal
    • Apple Pay and other digital wallets.

  • Order Confirmation: After you place an order, you will receive an order confirmation email. This email confirms that we have received your order; however, it does not constitute acceptance of your order.

  • Payment Authorization: Payment for orders is processed at the time of purchase. If there is an issue with your payment (such as insufficient funds or payment rejection), we will notify you and may cancel the order.

5. Pricing and Shipping

  • Pricing: All prices on DiamondPrestiges are listed in US dollars (USD). Prices may change at any time due to promotions, discounts, or adjustments in product pricing.

  • Shipping Fees: Shipping fees are calculated at checkout based on the delivery method and destination. For domestic orders over $100 USD, free standard shipping is available. For international orders, shipping costs will be calculated at checkout.

  • Shipping Methods:

    • Domestic (US): Free standard shipping on orders over $4000. Flat-rate shipping of $800 for orders under $4000.
    • International: Shipping fees for international orders will be calculated based on the destination country, and may take 7-14 business days depending on the location.

6. Returns and Exchanges

Please refer to our Refund and Returns Policy for detailed information on returns, exchanges, and refund procedures.

  • Eligibility: Returns are accepted within 14 days of receipt, provided that the item is unused and in its original condition with all packaging and certificates intact.

  • Non-Returnable Items: Custom-made or personalized jewelry, sale items, and gift cards are non-returnable unless defective.

7. Intellectual Property

  • Copyright: All content on DiamondPrestiges (including images, text, graphics, logos, and designs) is the property of DiamondPrestiges or its licensors and is protected by copyright laws. You may not use, reproduce, or distribute any content from our website without express permission.

  • Trademarks: The DiamondPrestiges name, logo, and other trademarks are the property of DiamondPrestiges and are protected by trademark laws. You may not use these trademarks without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, DiamondPrestiges will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

9. Indemnification

You agree to indemnify, defend, and hold harmless DiamondPrestiges, its affiliates, employees, and partners from any claims, damages, losses, or liabilities (including legal fees) arising from your use of our website, purchase of products, or violation of these Terms and Conditions.

10. Termination of Access

We reserve the right to suspend or terminate your access to the website at our discretion, without notice, for any violation of these Terms and Conditions, illegal conduct, or other activities deemed harmful to the website or its users.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of New York, United States. Any disputes arising from these terms shall be resolved in the courts of New York County, New York.

12. Force Majeure

DiamondPrestiges will not be held liable for failure or delay in performance of our obligations if such delay is due to circumstances beyond our control, including, but not limited to, acts of God, natural disasters, war, or government action.

13. Privacy Policy

Please review our Privacy Policy for information on how we collect, use, and protect your personal data when using our website.

14. Changes to Terms and Conditions

We reserve the right to update, modify, or amend these Terms and Conditions at any time. Any changes will take effect immediately upon posting on the website. You are responsible for reviewing these terms periodically. By continuing to use our website after changes are made, you agree to the revised Terms and Conditions.

15. Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us at:

  • Email: info@diamondprestiges.com
  • Phone: (602) 250-1135
  • Mailing Address: 2502 Cemetery Ln Council, Idaho(ID), 83612

Thank you for shopping with DiamondPrestiges!