DiamondPrestiges – Privacy Policy

At DiamondPrestiges, your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or engage with our services. By using our website and services, you agree to the practices described in this Privacy Policy.

Last Updated: November 19, 2024

1. Information We Collect

We collect two types of information: personal information and non-personal information.

Personal Information

Personal information refers to data that identifies you or can be used to contact you. The types of personal information we may collect include:

  • Name: First and last name.
  • Contact Information: Email address, phone number, and shipping address.
  • Payment Information: Credit/debit card details or PayPal information.
  • Account Information: If you create an account with us, we may collect your username, password, and other account details.
  • Order Information: Details of the products you purchase from us, along with payment and shipping details.

Non-Personal Information

Non-personal information is data that cannot be used to identify you directly. This may include:

  • Cookies: Information collected through cookies and other tracking technologies to improve your browsing experience.
  • Usage Data: Information on how you use our website (e.g., IP address, browser type, pages visited).
  • Device Information: Information about the device you use to access our website, including operating system and device type.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process and Fulfill Orders: We use your personal and payment information to process your orders, complete transactions, and deliver your products.
  • Customer Service: We may use your contact details to provide support, respond to inquiries, and resolve issues related to your orders.
  • Personalization: We may use your data to personalize your experience, offering you tailored product recommendations and promotions.
  • Marketing Communications: With your consent, we may send you promotional emails, newsletters, and special offers. You can opt-out at any time by clicking the “unsubscribe” link in the emails or by contacting us directly.
  • Website Improvement: Non-personal information helps us analyze trends, track user behavior, and enhance the functionality of our website to improve the user experience.

3. How We Protect Your Information

  • Encryption: We use encryption technology (SSL) to secure your payment and personal information during transactions.
  • Data Security: We implement a range of security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. This includes firewalls and secure servers.
  • Access Control: Only authorized personnel have access to your personal information, and they are required to maintain confidentiality.

While we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in fulfilling orders, processing payments, shipping, or marketing (e.g., payment processors, shipping carriers). These service providers are obligated to use your information only for the purposes specified by us.
  • Legal Compliance: We may disclose your information if required by law, such as to comply with a legal process or protect our rights, property, or safety, or that of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction. We will notify you of any such changes through email or a notice on our website.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our site. Cookies help us remember your preferences, analyze website traffic, and offer a more personalized shopping experience.

  • Essential Cookies: These cookies are required for the website to function correctly (e.g., maintaining your shopping cart, processing payments).
  • Analytics Cookies: These cookies help us track website usage, such as the number of visitors, pages viewed, and time spent on the site. This data helps us improve our website’s performance and user experience.
  • Marketing Cookies: These cookies are used to deliver personalized advertising and promotions based on your browsing history.

You can manage your cookie preferences through your browser settings. However, please note that disabling certain cookies may affect the functionality of our website.

6. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.
  • Opt-Out of Marketing: You may opt-out of receiving marketing emails by clicking the “unsubscribe” link in the emails or by contacting us directly at info@diamondprestiges.com.
  • Data Deletion: You can request the deletion of your personal information, subject to certain exceptions (e.g., if we need to retain the data for legal purposes).
  • Data Portability: You may request a copy of your personal information in a machine-readable format.
  • Withdraw Consent: You can withdraw your consent for us to process your data at any time, where applicable.

To exercise any of these rights, please contact us at info@diamondprestiges.com.

7. Third-Party Websites

Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy applies only to DiamondPrestiges. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make updates, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • Email: info@diamondprestiges.com
  • Phone: (602) 250-1135
  • Mailing Address: 2502 Cemetery Ln Council, Idaho(ID), 83612

Thank you for trusting DiamondPrestiges with your personal information. We are committed to protecting your privacy and ensuring a safe and secure shopping experience.